Free
$0 forever
Try the widget on a real site. No credit card.
- 10 voice minutes per month
- 1 site
- All 13 database adapters
- OpenAI Realtime voice
- Page reading + navigation
- Spelo branding in widget
- Community support
- Fair-use API limits
Pricing
Pick the plan. We handle the minutes.
Every plan includes all 13 database adapters, every integration, and full voice capability. Monthly subscription — minutes refresh at the start of each cycle.
Starter
$29 per month
For side projects and small businesses ready to launch.
- 300 voice minutes per month
- 3 sites
- Remove Spelo branding
- Custom voice persona + system prompt
- Webhook integrations
- Email support (48h response)
- Minutes reset monthly
- No SSO
Growth
$149 per month
For growing sites that convert through voice.
- 1,500 voice minutes per month
- 5 sites
- Custom voice + wake phrase
- Priority email support (24h)
- Webhook + CRM integrations
- Conversation transcripts + export
- Minutes reset monthly
- SSO add-on available
Pro
$499 per month
For teams shipping voice as a core surface.
- 5,000 voice minutes per month
- 10 sites
- A/B testing and analytics
- Private Slack channel
- Priority support (4h response)
- Multi-language routing
- Minutes reset monthly
- 99.9% SLA
Enterprise
Custom
For high-volume sites, regulated industries, and custom SLAs.
- Custom minute allotment
- Unlimited sites
- Dedicated infrastructure
- SSO / SAML
- 99.99% SLA
- Named customer success manager
- SOC 2 Type II reports
- Custom contract
- Dedicated CSM
Compare plans
What you get at each tier.
| Feature | Free | Starter | Growth | Pro | Enterprise |
|---|---|---|---|---|---|
| Voice minutes / month | 10 | 300 | 1,500 | 5,000 | Custom |
| Sites | 1 | 3 | 5 | 10 | Unlimited |
| Database adapters | All 13 | All 13 | All 13 | All 13 | All 13 + custom |
| Remove Spelo branding | |||||
| Custom system prompt | |||||
| Webhook integrations | |||||
| A/B testing + analytics | |||||
| SSO / SAML | Add-on | Add-on | |||
| Dedicated infrastructure | |||||
| SLA | 99.9% | 99.99% | |||
| Support | Community | Email (48h) | Email (24h) | Priority + Slack | Dedicated CSM |
Need SSO, a signed DPA, or a custom SLA?
Enterprise plans are custom-built around your volume, compliance, and team. Reach out and we will scope a fit.
FAQ
Billing, minutes, and the fine print.
Still curious? Email hello@spelo.ai — usually a same-day reply.
How do you count a voice minute?
A minute is any 60 seconds during which the agent is actively streaming audio to or from a visitor. Idle time, pauses, and text-only messages do not count against your allotment.
Do I need an OpenAI API key?
No. Your plan includes voice usage through our managed OpenAI infrastructure. Enterprise customers can optionally bring their own key for volume pricing.
Can I cancel anytime?
Yes. Cancel from the dashboard in one click. You keep access until the end of the current billing period.
Do you offer nonprofit or education discounts?
Yes. 40% off Pro for registered nonprofits and accredited schools. Email hello@spelo.ai from your institutional address.
Is there an annual discount?
Two months free when you pay annually, on Starter and Pro.
What does Enterprise include?
Dedicated infrastructure, custom voice training, SSO/SAML, 99.99% SLA, SOC 2 Type II reports, and a named customer success manager. Pricing is scoped to your volume and compliance needs — contact sales@spelo.ai.
Start free, no credit card.
10 voice minutes per month to try it on your own site. Upgrade only when the usage shows it's working.